Variable TroubleTicketStates`Const`

TroubleTicketStates: {
    CANCEL_FAILED: OnmsTroubleTicketState;
    CANCEL_PENDING: OnmsTroubleTicketState;
    CANCELLED: OnmsTroubleTicketState;
    CLOSE_FAILED: OnmsTroubleTicketState;
    CLOSE_PENDING: OnmsTroubleTicketState;
    CLOSED: OnmsTroubleTicketState;
    CREATE_FAILED: OnmsTroubleTicketState;
    CREATE_PENDING: OnmsTroubleTicketState;
    OPEN: OnmsTroubleTicketState;
    RESOLVE_FAILED: OnmsTroubleTicketState;
    RESOLVE_PENDING: OnmsTroubleTicketState;
    RESOLVED: OnmsTroubleTicketState;
    UPDATE_FAILED: OnmsTroubleTicketState;
    UPDATE_PENDING: OnmsTroubleTicketState;
} = ...

Contains constant instances of all trouble ticket states.

CANCEL_FAILED: OnmsTroubleTicketState
An attempt to mark the ticket canceled in the remote helpdesk system has failed
CANCEL_PENDING: OnmsTroubleTicketState
Trouble ticket is in the process of being marked as canceled
CANCELLED: OnmsTroubleTicketState
Trouble ticket has been canceled
CLOSE_FAILED: OnmsTroubleTicketState
An attempt to mark the ticket closed in the remote helpdesk system has failed
CLOSE_PENDING: OnmsTroubleTicketState
Trouble ticket is pending closure in the remote helpdesk system
CLOSED: OnmsTroubleTicketState
Trouble ticket has been closed
CREATE_FAILED: OnmsTroubleTicketState
Trouble ticket creation has failed
CREATE_PENDING: OnmsTroubleTicketState
Trouble ticket is being created
OPEN: OnmsTroubleTicketState
Trouble ticket is currently open
RESOLVE_FAILED: OnmsTroubleTicketState
Resolving ticket in the remote helpdesk system has failed
RESOLVE_PENDING: OnmsTroubleTicketState
Trouble ticket is in the process of being marked resolved
RESOLVED: OnmsTroubleTicketState
Trouble ticket has been resolved
UPDATE_FAILED: OnmsTroubleTicketState
Updating ticket state from the remote helpdesk system failed
UPDATE_PENDING: OnmsTroubleTicketState
Trouble ticket is pending an update from the remote helpdesk system

Variable TroubleTicketStatesConst