Const
Trouble ticket has been canceled
An attempt to mark the ticket canceled in the remote helpdesk system has failed
Trouble ticket is in the process of being marked as canceled
Trouble ticket has been closed
An attempt to mark the ticket closed in the remote helpdesk system has failed
Trouble ticket is pending closure in the remote helpdesk system
Trouble ticket creation has failed
Trouble ticket is being created
Trouble ticket is currently open
Trouble ticket has been resolved
Resolving ticket in the remote helpdesk system has failed
Trouble ticket is in the process of being marked resolved
Updating ticket state from the remote helpdesk system failed
Trouble ticket is pending an update from the remote helpdesk system
Contains constant instances of all trouble ticket states.